Thursday, May 24, 2012
Review: Kobo and Kobo Vox
Goodereader for tips and app downloads. I really wanted to have the Kindle app, unfortunately The Kindle app is VERY slow, and tends to crash the Vox. Netflix lags, and even browsing on the internet can lag and have poor performance. The touch keyboard is not very reponsive and often leaves me very frusterated and going to get my Ipad. I don't even like to buy books from the Vox due to the keyboard.
I've also come across other issues with my Kobo Vox. The first one I received was brand new in the box, sealed and when I turned it on, I noticed it had someone else's credentials saved in the system. I've been following Kobo, and I've seen other uses tweet about this same issue. This was very surprising and shocking to me.
I've noticed many, many formatting issues with the books I've downloaded, which i've mentioned before. Yesterday, I opened An Unexpected Guest by Anne Korkeakivi which I had bought and downloaded a few months ago, and when I flipped the page, I noticed something very strange...it wasn't the actual book I bought!
Here are some formatting issues I've found: Here Also, My cover stated it was an advanced copy/ uncorrected proof, and nothing came of that...
Overall, I don't feel like Kobo feels like the Vox is a priority. The Ipad app's are updated constantly, where the Kobo Vox app doesn't have the same features which seems odd to me. I would think they would try to keep the apps similar. Most recently the Kobo Vox added "Recommendations" and let me tell you, most of the recommendations I own, brought from them, and the other books I've never heard of, and have zero interest in. This has gotten a little better, but still worthless to me.
Some of the other key issues I have with Kobo is:
-They have no cart on the website, if I buy 10 books, I have to do it seperately. This is very annoying, and I has been like this since I started purchasing books through Kobo.
- On my Vox many of the books I purchased, turn into previews which is really annoying! I'm reading a book, and all of a sudden it's a preview, which I will need to redownload and it looses where I am in the book. This happens multiple times for the same books.
- When I open tickets, they go to Tier 2 and I never hear from them again. They always give me steps to delete all my books and re-add them. I have 243 books in my Kobo Library, and this is a very long, tedious process that never solves anything.
If you're a Kobo user, how has your experience been?